Due to high numbers of useless support requests please read the following BEFORE sending your support question/query :
There is a ReadMe file with EVERY download that contains relevant information and help to get you started,
The same information is available here ...
FAQ & Support section of the site :
Please try these common fix steps "1 BY 1" BEFORE Submitting a support request:
some simple steps that fix most common issues :
(eg. Stuck on "Loading...", wont open, crashes etc etc ....)
1 - Try Running your software/bot with AND WITHOUT "Administrator" privileges
2 - Install this (.NET) 4.6.2Official link - https://www.microsoft.com/en-us/download/details.aspx?id=53344
-> Alternative working .NET Frameworks :.NET 4.6.0
Official link - https://www.microsoft.com/en-gb/download/details.aspx?id=48130
Official link - https://www.microsoft.com/en-us/download/details.aspx?id=49982
Official link - http://www.microsoft.com/en-us/download/details.aspx?id=30653
* Cant install any of the above ?
Try this (C++ Redistributable) https://www.microsoft.com/en-us/download/details.aspx?id=481453 - Make sure your AV and Firewall are not blocking, add the bot to any whitelists
-> Add the following to ALL Antivirus/Firewall Allowed/Whitelists :
4 - make sure Windows UAC is not blocking the bot from functioning
5 - Move the bot folder including ALL FILES to "C://"
6 - Try setting compatibility to Windows Vista SP2
7 - Restart your PC
If after the above it still is not working correctly, please open a support ticket and we will reply within 24 hours :
If you have followed ALL of the Common Fix steps, help or information provided and are still experiencing problems,
please use the form below and Include ALL requested information, ......
- Your Windows OS (Including if "32" OR "64" bit)
- The language that your PC is set on (Region/Language Settings)
- Your EXACT .NET versions (Can be found in Un-Install a Program)