ACB Support Center System Offline

Thank you for your interest in contacting us.

ACB Support is offline at the moment due to server related issues,
Until resolved you can contact me here :

I am currently developing a new ACB Support Center that will run more efficiently and includes an area for any Custom Projects requested,
Thank you for your patience, I will have the new Support section up as soon as humanly possible.

  • If your support query is License related you can view helpful information here :
License FAQ's

  • If your support query is CoinCollector related you can view helpful information here :
CoinCollector Help and FAQ's (Including Setup and Captcha problems)

  • If your support query is anything else related here are some helpful tips to get you started :

My bot is not working properly

When you first run ANY bot from ACB then your bot will need to download necessary support files,
This is done in the background so not to bother you, ..
However this can take some time depending on your PC specs, mainly NET speed, there are 60 files in total (144MB),

If a bot is taking a long time to load please do the following :

  • Open Windows Task Manager (CTRL, ALT and DEL)
  • Look under the "Processes" tab
  • You should see "CoinCollector : Downloading support files ......."
  • Please wait for it to finish and the bot will start

If you bot is not working as it should ...
Display has frozen
Bot has stopped
Bot is not reacting to clicks

Sometimes a bot will freeze or crash, this is normal,
close the bot and restart it.


Please check the following 1 by 1

some simple steps that fix most common issues :

(eg. Stuck on "Loading...", wont open, crashes etc etc ....)

  1. Run the bot with Admin rights
  2. Install this (C++ Re.)
  3. Install this (.NET 4.5)
  4. Make sure your AV and Firewall are not blocking, add the bot to any whitelists
  5. make sure Windows UAC is not blocking the bot from functioning
  6. Move the bot folder including ALL FILES to "C://"
  7. Try setting compatibility to Windows Vista SP2
  8. Restart your PC

  1. If after the above it still is not working correctly, please open a support ticket and we will reply within 24 hours :Your Windows OS (Including if "32" OR "64" bit)
  2. The language that your PC is set on (Region/Language Settings)
  3. Your EXACT .NET versions (Can be found in Un-Install a Program)

If you have followed ALL of the above steps and are still experiencing problems,
please use the "Contact ACB" form and Include the requested information, ......


If you do not supply the requested information with your support query it is likely your support query will be ignored !

All of this information is available here :

Very Best Regards

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